Returns & Exchanges

Not satisfied with your purchase? We offer a 360-day return policy for members and 30 days for guest checkouts to ensure you have the right gear for your sport.

Return Process

  • 1.
    Initiate Return

    Log into your account and select the items you wish to return from your order history to generate a return label.

  • 2.
    Pack Your Items

    Place the unused items back in their original packaging with all tags and manuals included.

  • 3.
    Ship or Drop-off

    Drop off your package at an authorized courier point or bring it directly to any Decathlon retail location.

  • 4.
    Receive Refund

    Once inspected, your refund will be processed to your original payment method within 5-7 business days.