Frequently Asked Questions

Find answers to common questions about our sporting goods and services

How do I choose the right size for technical sports gear?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our sport-specific charts for the best fit.

Are your products covered by a warranty?

Yes, most of our products come with a minimum 2-year warranty. Some technical items, like backpack frames, feature a 10-year guarantee.

Can I test equipment before purchasing?

Many of our physical stores offer 'Test & Buy' zones. Online customers can benefit from our flexible return policy if the gear doesn't meet their expectations.

Do you offer assembly services for bikes or fitness equipment?

Yes, we offer professional assembly for bicycles and large fitness machines. This can be selected during the checkout process for an additional fee.

How do I maintain my technical sportswear?

To preserve technical properties like waterproofing and breathability, follow the care instructions on the label and avoid using fabric softeners.

Is Click & Collect available?

Absolutely. You can order online and pick up your items for free at your nearest Decathlon store, often within 2 hours.